Mobile library and staff preparedness: Exploring staff competencies using the Unified Theory of Acceptance and Use of Technology model

Abstract

This paper presents preliminary findings of a study investigating the current state of preparedness of staff at institutes of technology and TAFE libraries across Australia and New Zealand in relation to delivering services through mobile technologies. In particular, the skills, knowledge and competencies of staff in relation to mobile technologies are discussed, as well as the specific on-the-job training required to develop confident and capable staff in a mobile environment. A slightly-modified version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model was tested as a predictor of behavioural intention and use behaviour. Initial analysis of data revealed a range of themes relating to technical functionality, management, service delivery and adaptability as important to staff skills and knowledge.