Family values: Changing communication practices in a growing business

Clokie, Trish (2007) Family values: Changing communication practices in a growing business. In: Management communication: New Zealand and Australian case studies. Pearson Education New Zealand, Auckland, New Zealand, pp. 146-150. ISBN 9781877371356

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Abstract or Summary

This case is developed from an actual situation of a company that was forced to change from informal communication strategies based on relationships to more formal communication because of expansion. They were reluctant to do so as the brothers who started the company had not enjoyed the hierarchical structures of factories they had worked in previously. The case identifies the importance of clear communication channels and the effect that occurs when they are lacking.

Item Type:Book Section
Keywords that describe the item:organisational communication, organisational values
Subjects:L Education > LT Textbooks
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Business and Adminstration
ID Code:2363
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Deposited On:17 Feb 2013 05:05
Last Modified:17 Feb 2013 05:05

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