Managing international students attendance with consideration of completion and satisfaction

Potgieter, Christo and Ferguson, Bruce (2009) Managing international students attendance with consideration of completion and satisfaction. In: NACCQ 2009: Proceedings of the 22nd Annual National Advisory Committee on Computing Qualifications. National Advisory Committee on Computing Qualifications, pp. 87-90.


Official URL:

Abstract or Summary

Internationalization is one of the many expectations of TEC, as per the TEC Strategy (2007). This includes having a noticeable level of students from overseas, is covered in our institute’s business plan and is reported our annual report (2008). Servicing these students is guided by the Code of Practice for the Pastoral care of International Students (2003), amongst other things. This paper reports our experiences when the institution tightened up attendance habits of international students for their visa requirements. At the end of the year we revisited our actions, looked at attendance statistics and also considered data about related matters of completion and student satisfaction. We noticed several students attending less than 80% required for their visas, relationship between attendance and module pass rates and nothing specific re student satisfaction. There were some idiosyncrasies with student satisfaction measurement worthwhile noting. We also experienced several problems with our information systems, such as functionality shortcomings for our growing population sub-groups and mismatch between these systems. Further study might include experiences with relevant information systems elsewhere in the institution and rest of the sector. More formal research can and should now be planned, including the use of our pilot use of an online attendance system from 2008. We believe our insights and process would be useful to others even though it does not sit in the framework of ICT teaching contents proposed by Simon (2007) and used by Simon et at (2008) when profiling NACCQ conference papers 2000-2007.

Item Type:Book Section
Additional Information:Conference held 10-13 July, 2009, in Napier, New Zealand
Keywords that describe the item:Computing education, International students, Pass rates, Attendance, Satisfaction.
Subjects:Q Science > Q Science (General)
L Education > L Education (General)
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Information Technology
ID Code:242
Deposited By:
Deposited On:24 Jun 2009 23:51
Last Modified:09 Apr 2010 02:33

Repository Staff Only: item control page