Outsourcing education: Lessons to be learned from the corporate world

Botes, V. L. (2008) Outsourcing education: Lessons to be learned from the corporate world. In: New Zealand Applied Business Education Conference 2008: Refereed papers. Unitec, Auckland, New Zealand.

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Abstract or Summary

The new educational funding model has left the majority of ITPs struggling for survival. Educational institutions in order to improve efficiencies could be lured to outsourcing, as a key to achieve improved financial results. Miller (2005) echoes this sentiment when he says that “Outsourcing jobs to India has saved Americans billions while actually increasing the quality and competitiveness of many of our industries. We should now apply outsourcing to education”. While Mehta (2006) debates the merits of outsourcing education, based on the three major challenges that educational institutions face- the fight for talent, benchmarking to global standards and the mismatch between supply and demand. An increasing number of educational institutions are considering allowing external experts to run their vital, but often management-time consuming and resource intensive operations. The question is which factors regarding outsourcing should educational institutions take into account before relegating professors dinosaurs while jumping on the outsourcing band wagon? Descriptive research following a qualitative approach was used to identify the lessons learnt from outsourcing in the corporate world. These lessons can in future be used by educational institutions as a checklist to judge the value of the proposed outsourcing thus providing the ITP sector a positive way to leverage in the changed funding environment.

Item Type:Book Section
Additional Information:Conference held 1-3 October, 2008, in Auckland, New Zealand
Keywords that describe the item:outsourcing, education, corporate world
Subjects:H Social Sciences > HG Finance
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Business and Adminstration
ID Code:382
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Deposited On:14 Sep 2009 06:04
Last Modified:01 Mar 2010 04:32

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