Using a benchmarking tool to inform future investment in e-learning at a New Zealand Institute of Technology

Fester, Victor and Clayton, John and McMillan, Adam (2009) Using a benchmarking tool to inform future investment in e-learning at a New Zealand Institute of Technology. In: EDULEARN09 Proceedings CD. International Association of Technology, Education and Development (IATED), Barcelona, Spain, pp. 146-158. ISBN 9788461298020

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Abstract or Summary

Benchmarking is based on the concept of comparison and measurement. While the results obtained by benchmarking can often be misused and may be treated with suspicion, when used appropriately the findings of the benchmarking process can help the provider reflect on their strengths and weaknesses, facilitate organisational understanding and inform organisational implementations [1]. The e-Learning Maturity Model (eMM) is a benchmarking tool designed to ensure that educational organisation investments in e-learning design, development and deployment are meeting the needs of the learners, trainers and the organisation [2]. In March 2008 the Waikato Institute of Technology (Wintec) received the benchmark results from the eMM tool [3] which outlined the strengths and weaknesses of 35 e-learning processes within Wintec. A fine grained analysis, using the eMM Process Assessment Workbook [4], identified one process in particular, "L8: Assessment of students is designed to progressively build their competence", which was deemed to be significant to the activities of professional development staff. This paper will begin with an overview of e-learning benchmarking the eMM tool and will then focus on the L8 process, exploring our institute's maturity and weakness as measured by the indicators associated with this process. It will then identify and outline the professional development initiatives offered to build staff capability to implement effective, valid and secure assessments through Moodle, the learning management system deployed at Wintec. These initiatives include the development and ongoing support for an on-line community of practice enhancing the pedagogical understanding of staff, the scheduling of regular face-to-face staff discussion forums to identify and disseminate best practice in on-line assessment and moderation, and the provision of appropriate workshops to build staff technical competence.

Item Type:Book Section
Additional Information:Conference held 6-8 July, 2009, in Barcelona, Spain
Keywords that describe the item:Keywords - e-learning maturity, eMM, e-learning capability, e-learning assessment, e-learning professional development
Subjects:L Education > L Education (General)
Divisions:Corporate > Assett Centre
ID Code:464
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Deposited On:22 Feb 2010 05:36
Last Modified:08 Feb 2012 03:12

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