Operations and Production Management

Young, Simon and Harnett, Denise (2016) Operations and Production Management. Applied Management Conference, Wintec, Hamilton, New Zealand, 27 May 2016.

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Abstract or Summary

There is much research and literature on smart workplace utilisation and the positive impact this can have on an organisation. These benefits range from financial improvements through to increased staff happiness, and organisational culture. This research report has been undertaken at the request of the Hamilton City Council Chief Executive. The report examines both primary and secondary data. Primary data was collected from other local bodies by way of semi structured interviews, and was supported by current literature and theory. At the strategic level, the preliminary findings from the research, suggest several common themes as rationale for the implementation of a work space strategy. These include the drive to reduce costs, improve staff collaboration, and increase staff happiness at work. At the implementation level, the common theme was that staff did not feel involved in the development of the strategy, however supported the change. Finally, at the operational level some staff felt that change was forced upon them, with others embracing the change and seeing it as a positive. Considerations that Hamilton City Council need to take into account if implementing a workspace strategy, include understanding and communicating the rationale for change throughout the organisation, and ensure that the entire organisation feels that they have input in to a strategy. Also, to include change management into the project management framework for any change and to understand the diverse requirements of their work force.

Item Type:Paper presented at a conference, workshop or other event, and published in the proceedings
Keywords that describe the item:management, smart workplace, organisational culture
Subjects:H Social Sciences > HF Commerce
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Business and Adminstration
ID Code:5896
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Deposited On:16 Apr 2018 21:16
Last Modified:16 Apr 2018 21:16

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