Darlington, Janelle and Gourdie, John (2016) Accounting. Applied Management Conference, Wintec, Hamilton, New Zealand, 27 May 2016.

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Abstract or Summary

Due to the fast growth of Smartrak Limited, stand-alone systems currently being used are unable to provide efficiency and functionality to run a growing company. Employees spend too much time duplicating information, re-keying numbers, or reconciling data manually. Current systems do not generate enough of, or the range of reports expected from an accounting package. Smartrak has multiple systems on different platforms. Adoption of an Enterprise Resoruce Planning (ERP) system allows a company to eliminate separate systems and replace them with one. Many have reported the benefits of ERP systems. ERP implementation projects come with the risk of failure, as does any project. Not all ERP implementations have positive results despite acclaimed advantages. Implementation should be broken down into stages to manage the project successfully and increase rates of success. A project team was created to review current business processes. Semi structured interviews were conducted on key staff involved in particular business actvities. Certain questions were asked and documented in flow charts and narrative to form a requirements document for potential software vendors. From the interviews common themes were the Customer Relationship system needs to be further developed. Multiple systems are used across different platforms; some, which don’t integrated meaning, duplicated information. The issue of human error and tasks not completed on time was raised more than once during interviews. This is no fault of the system itself but may be down to lack of training and time management. The range of modules needed in the ERP will be selected to minimize current issues and provide the business with functionality it currently does not have.

Item Type:Paper presented at a conference, workshop or other event, and published in the proceedings
Keywords that describe the item:Accounting, Smartrak Ltd, Employees, Enterprise Resources Planning
Subjects:H Social Sciences > HF Commerce
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Business and Adminstration
ID Code:5897
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Deposited On:10 Apr 2018 03:09
Last Modified:10 Apr 2018 03:09

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