Rating system in Food delivery

Lee, Rosie and Robertson, Jan (2017) Rating system in Food delivery. The Journal of Applied Management Research Ideas, 1 (1). pp. 35-44. ISSN 2538-1156

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Abstract or Summary

A small business in food delivery has much competition. The organisation delivers food in food trucks at local markets. The aim of this research is to examine how a rating system will impact on the quality of goods and services and customer satisfaction levels. This research will accomplish the aim in three steps: examine the current state of food trucks, investigate the potential of a rating system, and identify further avenues to use rating systems efficiently. A survey of customers will be used to gather quantitative data and an interview to gather qualitative data.

Item Type:Journal article
Keywords that describe the item:resaurant, food, rating
Subjects:H Social Sciences > HF Commerce
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Business and Adminstration
ID Code:6195
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Deposited On:12 Oct 2018 01:45
Last Modified:18 Oct 2018 20:03

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