This research is based on Spotless private limited company. The organisation has various services within it, but this research is concentrated on its cleaning service, to increase the operational efficiency of dry vacuuming by surveying thirty workers regarding organisation, and interviewing the supervisor. This involves both quantitative and qualitative research so is a mixed method. The results gave a new perspective to the research. Initially the research started with one problem and ended up dealing with three problems. The research findings are that there is a need
• to increase the power and decrease the weight of vacuum machines.
• to give regular follow up training for workers
• to increase the number of permanent workers
The recommendation to the company to increase operational efficiency on their dry vacuuming service are: first step, to give training to the employees. Second step, to buy new vacuum machines, which have good power and weigh less. Third step, the company should start recruiting new permanent workers. By doing all the steps the company can out-shine its competitors, and increase the operational efficiency in dry vacuuming services.