Optimisation of operations of wet vacuuming the carpets in Spotless services

Eswaran, Krishnan and Mather, Geoffrey (2018) Optimisation of operations of wet vacuuming the carpets in Spotless services. Applied Management Conference, Hamilton, New Zealand, July, 2018.

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Abstract or Summary

The research topic, Optimisation of operations of wet vacuuming the carpets in Spotless cleaning services, was chosen by analysing problems in the operations of the organisation. Mixed methods involving survey and an interview, were used in the research. The survey was taken with thirty workers from the organisation, and the supervisor was interviewed. From the results, the findings are: • The machine is hard to pull and handle during the work • Time allotted to employees is insufficient to complete the work • Time allotment is a challenge for the supervisor • Safety & PPE measures needs to be increased Solutions for the problem faced by the organisation are: follow-up / refresher training programmes need to conducted: an upgrade to easy-to-use machines that will help the workers to do the work within the given time. If the organisation follows the recommendations it will help the company to optimise wet vacuuming service operations.

Item Type:Paper presented at a conference, workshop or other event, and published in the proceedings
Keywords that describe the item:business, vacuuming industry, employee
Subjects:H Social Sciences > HF Commerce
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Business and Adminstration
ID Code:6274
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Deposited On:25 Nov 2018 23:47
Last Modified:19 Dec 2018 23:14

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