Due to the increased use of information systems by organizations, information on the execution of processes is recorded. This enables using process mining as a tool for improving process performance. Process mining allows gaining insights regarding actual processes by extracting and processing data from existing systems. Many projects have been conducted for process discovery, conformance checking, etc. Despite of the existence of general methods for data analysis, there’s a lack of specific methods to support process mining projects. Thus, completions of such projects are often dependent on
expertise of the analysts. This paper presents a detailed method for conducting process mining projects and a tool for supporting its execution and retaining the outcomes of each step. A case is analysed for evaluating them. Organizations seeking process performance improvement can get benefit from a method that states how process mining techniques can be used in process mining projects.