Towards a method and a guiding tool for conducting process mining projects

Valle, Arthur M. and Aleces dos Santos, Gilberto and dos Santos Garcia, Cleiton and Scalabrin, Edson Emílio and Portela dos Santos, Eduardo Alves (2019) Towards a method and a guiding tool for conducting process mining projects. 10th Annual Conference of Computing and Information Technology Education and Research in New Zealand, Nelson, New Zealand, 09-11 October, 2019.

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Due to the increased use of information systems by organizations, information on the execution of processes is recorded. This enables using process mining as a tool for improving process performance. Process mining allows gaining insights regarding actual processes by extracting and processing data from existing systems. Many projects have been conducted for process discovery, conformance checking, etc. Despite of the existence of general methods for data analysis, there’s a lack of specific methods to support process mining projects. Thus, completions of such projects are often dependent on expertise of the analysts. This paper presents a detailed method for conducting process mining projects and a tool for supporting its execution and retaining the outcomes of each step. A case is analysed for evaluating them. Organizations seeking process performance improvement can get benefit from a method that states how process mining techniques can be used in process mining projects.

Item Type:Paper presented at a conference, workshop or other event, and published in the proceedings
Keywords that describe the item:process mining, process mining methodology, process mining project
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Information Technology
ID Code:7085
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Deposited On:18 Dec 2019 20:33
Last Modified:18 Dec 2019 20:33

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