A study of the applications and challenges of digital assistants

Dave, Karmin Nrupesh (2020) A study of the applications and challenges of digital assistants. Graduate student work (Unpublished)

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Abstract or Summary

Digital assistants are software used to automate tasks that are otherwise done manually. Digital assistants are used in various sectors like the aviation sector, the medical industry, research and development purposes, and decision making. This research focused on studying digital assistants. This research aimed to study the trend of digital assistants in a real-world scenario. The research focused on obtaining information about the components used by digital assistants, the applications of digital assistants, and the challenges posed by digital assistants. To obtain this information, a structured literature review was conducted. Statistical information from online sources was used to quantify the information. The process of collecting statistical data from online sources focused on obtaining the latest information about digital assistants. This process also involved getting information about the usage frequency of digital assistants. An online survey was conducted to obtain a public opinion about digital assistants. This survey aimed to gather information about the user’s point of view regarding the usefulness of digital assistants on a day-to-day basis. Finally, the information obtained from the structured literature review, statistics from online sources, and public opinion from the survey were compared to test this research’s hypotheses. This research followed the UTAUT model. The UTAUT model is used to study the acceptance of technology in the market. For this research, the UTAUT model was used to study the acceptance of digital assistants. The UTAUT model was used to analyse data based on age, gender, education, and profession. The research concluded that there is a positive trend in the adoption of digital assistants in the market. The public prefers using digital assistants and believes that digital assistants have a bright future. However, data privacy is a common concern of the users of digital assistants. This report describes the process undertaken to do this research.

Item Type:Graduate student work
Keywords that describe the item:digital assistants, UTAUT, aviation, clinical research, data privacy
Subjects:T Technology > T Technology (General)
Divisions:Schools > Centre for Business, Information Technology and Enterprise > School of Information Technology
ID Code:7774
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Deposited On:21 Jul 2021 01:00
Last Modified:16 Aug 2021 01:49

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