Items where Subject is "H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management" and Year is 2006
Group by: Creators | Item Type Jump to: B Number of items: 1. BBotha, Johann and Potgieter, Christo (2006) ITIL contributes to improved customer and user satisfaction. In: Praktisches IT-Management: Controlling, kennzahlensysteme, konzepte. Symposium Publishing, Dusseldorf, Germany, pp. 201-220. ISBN 9783936608823 |
