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Developing metrics for nursing quality of care for low- and middle-income countries: a scoping review linked to stakeholder engagement


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Background: The use of appropriate and relevant nurse-sensitive indicators provides an opportunity to
demonstrate the unique contributions of nurses to patient outcomes. The aim of this work was to develop relevant
metrics to assess the quality of nursing care in low- and middle-income countries (LMICs) where they are scarce.
Main body: We conducted a scoping review using EMBASE, CINAHL and MEDLINE databases of studies published
in English focused on quality nursing care and with identified measurement methods. Indicators identified were
reviewed by a diverse panel of nursing stakeholders in Kenya to develop a contextually appropriate set of nursesensitive indicators for Kenyan hospitals specific to the five major inpatient disciplines. We extracted data on study
characteristics, nursing indicators reported, location and the tools used. A total of 23 articles quantifying the quality of nursing care services met the inclusion criteria. All studies identified were from high-income countries. Pooled together, 159 indicators were reported in the reviewed studies with 25 identified as the most commonly reported.
Through the stakeholder consultative process, 52 nurse-sensitive indicators were recommended for Kenyan
Conclusions: Although nurse-sensitive indicators are increasingly used in high-income countries to improve quality of care, there is a wide heterogeneity in the way indicators are defined and interpreted. Whilst some indicators were regarded as useful by a Kenyan expert panel, contextual differences prompted them to recommend
additional new indicators to improve the evaluations of nursing care provision in Kenyan hospitals and potentially
similar LMIC settings. Taken forward through implementation, refinement and adaptation, the proposed indicators
could be more standardised and may provide a common base to establish national or regional professional learning networks with the common goal of achieving high-quality care through quality improvement and learning.

Item Type: Journal article
Uncontrolled Keywords: Nurse, Nursing, Nurse-sensitive indicators, Metrics, Quality nursing care and outcome measures
Subjects: R Medicine > RT Nursing
Divisions: Schools > Centre for Health & Social Practice
Depositing User: Lisa Cox
Date Deposited: 19 Nov 2020 19:59
Last Modified: 21 Jul 2023 08:57

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