Provision of effective service delivery within the mobile environment challenges the way in which libraries operate. Development of staff capability characterises the way in which libraries have responded to the challenge. The ability to predict and explain intended response to innovation assists organisational planning. This paper presents preliminary findings of a study investigating the current state of preparedness of vocational education training (VET) libraries across Australia and New Zealand to develop confident and capable staff engaged in the delivery of mobile services. The study investigated the skills, knowledge and competencies and specific on-the-job training required by library staff to develop and deliver mobile technology services in the vocational education training (VET) sector. A slightly-modified version of the Unified Theory of Acceptance and Use of Technology (UTAUT) model was employed as a predictor of behavioural intention and use behaviour.