The purpose the research report is to attain and measuring the information about the customer satisfaction of a business. The writers aim is to avail proper knowledge about the business and gather the data on customer reviews on services. The researcher used a primary method which involves questioner survey on customers. For questioner survey total 30 respondent are participated and this survey was conducted after ethical approval from every respondent. Such information was collected to analyse the market positioning of the shop and what are customer’s reviews towards Vege King. The research information was identified into gender, which clearly describe how many percentages of male and female visit Vege King. Further, in the research questioner the researcher defines the management’s involvement and customer service and many other different characteristics had been clarified in the report. At last, after the completion of findings in the final report the writer identifies the conclusion and suggestion on Vege King. Moreover, the report recommended some ideas for making more improvements and changes to the shop. Such suggestion would helpful for the management in future.