Cleanliness is an essential criterion in the workplace and the organisation that is the subject of this research is a prominent cleanliness service provider globally. Major cities in New Zealand are packed with many business enterprises and it is necessary to maintain a clean work environment so their work can be efficient. The research is constructed based on the context of efficiency of cleanliness towards operations of organisations. The aim of the research is to find solutions for major organisational problems such as lack of collaborative work and lack of data efficiency, which decrease the efficiency of organisations, along with answering questions based on the organisation’s methods of achieving targeted efficiency. The research has been done using theories of operational efficiency and constraints, with the help of a genuine relationship between cleanliness and operational efficiency that has been identified. The research is backed up by data collected from the manager of the organisation regarding the cleaning efficiency and management process. Research results have provided detailed information about the working culture and strategic maintenance of the cleaning organisation. Care has been taken to conduct the whole research ethically. The research concluded that cleanliness has been considered as a major requirement in organisational process and the current organisation is successfully providing it.