Citation: UNSPECIFIED.
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Organizations invest many resources and time for improving business process and cooperative work. Traditional process mapping requires a lot of effort to diagnostic performance issues and to understand the main causes of losses. Process mining emerges as a new discipline focused on analyzing process based on real event data aimed to automate discovery of process models; to check conformance and to extend models performance or resource analysis. This paper combines a discovery process mining and a process variant clustering algorithm, focused on obtaining knowledge for a top-down navigation concerning performance cause analysis. An applied industry case was conducted to verify the proposed techniques using a dataset extracted from an ERP. From the results obtained, it was possible to identify the main performance losses segregated by process variants.
Item Type: | Paper presented at a conference, workshop or other event, and published in the proceedings |
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Uncontrolled Keywords: | Process Variants clustering, Process Mining, Applied Case |
Subjects: | Q Science > QA Mathematics > QA76 Computer software |
Divisions: | Schools > Centre for Business, Information Technology and Enterprise > School of Information Technology |
Depositing User: | Arthur Do Valle |
Date Deposited: | 17 Sep 2019 01:16 |
Last Modified: | 21 Jul 2023 08:22 |
URI: | http://researcharchive.wintec.ac.nz/id/eprint/6913 |