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Critical success factors in e-learning for large enterprises


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In 2008, the New Zealand Ministry of Education funded a project aimed at examining the use of elearning to build workforce capability (Clayton, Elliott, Saravani, Greene & Huntington, 2008). Data was collated from on site employee and trainee interviews and an online survey questionnaire. Critical success factors (CSF’s) were subsequently identified which could be used to enable a large enterprise (>100 employees) to ensure effective and efficient e-learning implementation. These CSFs include commitment and support by senior management, leadership, multidisciplinary training teams, designated training coordinators, regular evaluation of training and outcomes, communication and feedback from employees and embedding e-learning in workplace training are described and presented in a graphical format.

Item Type: Book Chapter
Additional Information: Conference held 8-10 September, 2009, in Manchester, England
Uncontrolled Keywords: e-learning in industry, workplace learning
Subjects: L Education > L Education (General)
Divisions: Research Facilities > Emerging Technologies Centre
Depositing User: John Clayton
Date Deposited: 17 Dec 2009 00:39
Last Modified: 21 Jul 2023 02:21

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