The provision of access to information and effective delivery of information services is central to the role of librarians. Mobile technologies have added another dimension to this role – one that requires new knowledge, skills and competencies to ensure the needs and expectations of users are met. If libraries are to be successful in developing services for mobile technologies, their managers will have to consider two significant staffing issues. Firstly, it is important to understand what knowledge, skills and competencies are needed by staff to enable them to deliver services through mobile technologies, and secondly, to use that understanding to provide support and training for staff in the use of mobile technologies. In order to explore these issues and to contribute to the planning and professional development in the mobile library environment, a survey was undertaken of librarians working in the vocational education and training (VET) sector in Australia and New Zealand.